Frequently Asked Questions
Shipping is FREE within the continental United States on orders over $75 using standard delivery. First Class packages start at $7.00, Standard delivery packages start at $10.00, Expedited delivery starts at $15.00, Express delivery starts at $25.00, and international rates start at $20.
All rates will vary depending on the weight of your shipment and how fast you'd like it delivered. You can get an exact shipping quote directly from your shopping cart once you have products added.
Living Earth Beauty is not responsible for any duties or taxes if you live outside of North America.
Yes, we accept returns on unused, unopened, unaltered products in their original packaging within 30 days of order delivery. Please email us at delight@livingearthbeauty.com to discuss your return and visit our returns policy page for more detailed information.
Email us at delight@livingearthbeauty.com and let us know as soon as you can! If your order has already shipped, we can arrange for you to exchange for the correct item.
We do our best to process orders within 24 hours, but always within 1-2 business days.
Your FREE or standard delivery order will be delivered in 2-7 business days. Your Expedited order will be delivered in 2 business days (3 for rural areas.) Your Express order will be delivered next day if order is placed by 9:00 am PST (to most US locations. 2 days for rural locations.)
International orders will be delivered in 2-4 weeks for First Class, 6-10 business days for Priority, and 3-5 business days for Express.
We cannot accommodate phone orders at this time. Please place your order on our fully secured site, and feel free contact us immediately via email if you have any trouble: delight@livingearthbeauty.com
We do have samples of many of our products available for purchase, and every order over $75 comes with a $10 credit to use on samples. Since some samples are more expensive than others, its up to you how many samples you want to get with that $10 credit. You can also purchase any additional ones you’d like! If you’re looking for something specific that we don’t have listed on our samples page, contact us to see if it’s possible to get it and we’ll se what we can do! Also, if you would prefer to have us choose samples for you, there's an option in the checkout page for that too!
Most definitely! We have at least a couple storewide sales a year, usually in May & November. Make sure you’re on our email list so you never miss a sale! We also offer special promotions on certain items or categories throughout the year and have special sales and giveaways for our Facebook fans & Instagram followers.
Yes we now have a rewards system for our loyal customers! It’s pretty simple, for every dollar you spend, you earn 5 'Lotus Points' which you can save up to redeem for discounts ranging from $5-$20 at a time, free shipping, gifts and more! Head over to our Samples & Rewards page for more info.
For the fastest response, we recommend emailing us at delight@livingearthbeauty.com anytime day or night. Because we have small children with loud demands for goji berries & cloth diaper changes, we are not able to actively answer your phone calls or call back as quickly as we’d like, however you are more than welcome to call and leave a message with your questions or comments at (307) 278-9532 and we will get back to you as soon as we can! Please remember to leave your name, phone number AND email address (in case this is a time sensitive request and we’re unable to call back quickly) and if you have it, your order number.
Yes! Everything in our store is completely free of synthetics, toxic chemicals, petrochemicals, parabens, phthalates, SLS, GMO’s, gluten, artificial preservatives, artificial colors, & synthetic fragrances. Only 100% natural ingredients found in nature are in our products.
Organic is best, but that’s a tricky term. Not everything is 100% certified organic. Some brands use that term without actually being 100% organic because it is not required to be. Some ingredients can’t be regulated by organic standards, making it impossible for the brand to be 100% organic. Some of our products are 100% organic, and some are mostly organic. We are very careful with our selection and screening process to find the absolute cleanest products possible. Don’t get to hung up on the term organic in titles and certifications, it often is just used for marketing purposes.
Yes! We are sticklers for being fully aware and informed as to what is in every product, and therefore what is going onto or into our bodies! We provide a complete and full ingredients list for every product.
The majority of our products are completely vegan and bee-free. We have a handful of products that contain bee products and an even smaller amount that contain yogurt/milk products or lanolin. All of our products will be clearly marked as vegan, beegan (containing bee products but no other animal products), or neither.
You can narrow down your search selections, by type of product, brand, skin type and solutions to skin problems, but if you’re still overwhelmed, we are here to help with any recommendations you need! Feel free to email us anytime with your questions and concerns and Alicia will get back to you with her expert opinion based on your needs. Please be as detailed as possible about your skin type, needs & wants so she can recommend the best products for you.
Your FREE or standard delivery order will be delivered in 2-7 business days. Your Expedited order will be delivered in 2 business days (3 for rural areas.) Your Express order will be delivered next day if order is placed by 9:00 am PST (to most US locations. 2 days for rural locations.)
International orders will be delivered in 2-4 weeks for First Class, 6-10 business days for Priority, and 3-5 business days for Express.
Most of the products we carry have a 12-24 month shelf life. This is depending on what type of, if any. natural preservatives are used and if the product is water-based or oil-based.
We have a high product turnover rate, and are always very thoughtful with our inventory order placement times and the amount of product we order so that we don’t have too much. We receive fresh batches every 3-4 weeks so you know you are getting the freshest products possible.
100% yes! We would never consider carrying products that use animal testing practices. We feel very strongly about animal’s rights, and do everything we can to support animal rescues & cruelty free brands.
We as a retail store cannot be certified. Only product manufacturers are eligible for certification. However we care a great deal about protecting animals from harm and would never carry any product that has been tested on or harms animals in any way.
We’re working on printing up instruction cards, but until then, you can find the instructions under the product description on our store.
Please visit our Solutions page for products specified for common skin conditions. If you don’t see your condition listed, please email us at delight@livingearthbeauty.com to discuss your needs.
Unfortunately, no. Due to the restrictions we have set by those brands and the agreements they have set up with their international distributors, we cannot sell Shankara products outside North America. If you’d like information where you can find these products locally, contact us and we’ll get the information for you.
We are a family of 6 located in Chandler, AZ. Alicia & Ryan have four beautiful children who are the light of their existence. Alicia is a licensed cosmetologist/esthetician and the one who answers all your emails. Ryan has a degree in finance and runs the more complicated, technical business end of things. Go to the ‘Our Story’ to learn more about us!
Not yet… but its in the plan! Stay tuned.
Our favorite organizations that we donate to monthly are the Beagle Freedom Project who rescues animals (not just beagles, they are just the most common) from testing facilities. The Campaign for Safe Cosmetics who is a part of the Breast Cancer Fund. World Animal Protection & the Nature Conservancy. To learn more about our organizations, visit our ‘Why We’re Different’ page.
Please email us at delight@livingearthbeauty.com and send us some testers!
Tell your friends, family, and heck even strangers why your skin looks awesome. Follow us on Facebook, Twitter, Instagram, & Pinterest! Post about your order and tag @LivingEarthBeauty and use #LivingEarthBeauty, pin your favorite items linking to our store, and write us an email testimonial to share on our website.
The team at My Biz Niche in Phoenix, AZ
We accept Visa, Mastercard, American Express, Discover and Paypal. We do not accept cash, checks or money orders.
We accept Visa, Mastercard, American Express, Discover and Paypal. We do not accept cash, checks or money orders.
We accept Visa, Mastercard, American Express, Discover and Paypal. We do not accept cash, checks or money orders.
We accept Visa, Mastercard, American Express, Discover and Paypal. We do not accept cash, checks or money orders.
We accept Visa, Mastercard, American Express, Discover and Paypal. We do not accept cash, checks or money orders.
We accept Visa, Mastercard, American Express, Discover and Paypal. We do not accept cash, checks or money orders.
We accept Visa, Mastercard, American Express, Discover and Paypal. We do not accept cash, checks or money orders.